This is a really helpful talk on making sense when communicating, by Michael Ramsden.
Michael Ramsden has been the European Director of The Zacharias Trust since 1997. He grew up in the Middle East, returning to the UK to work for the Lord Chancellor's Department and to study. While at Sheffield University doing research in Law and Economics, he taught Moral Philosophy and lectured for the International Seminar on Jurisprudence and Human Rights in Strasbourg. Michael is a passionate evangelist and apologist for The Zacharias Trust. Michael travels widely speaking in universities, churches and at conferences. He is married to Anne and they live in Oxford with their three children.